At xx4, your privacy is our top priority. Everything about how your personal information is collected, stored, and kept secure is laid out here with full transparency.
Xx4 (https://xx4.live) is an online gaming platform that places the highest priority on its users' privacy. This Privacy Policy explains how xx4 collects, uses, stores, and protects your personal information.
This policy applies when you use the xx4 website or mobile app, create an account, play games, or contact our support team. By accessing or registering on xx4, you consent to this Privacy Policy.
In plain terms: Your information is used solely to provide you with a better experience. We never sell your data or share it unnecessarily.
This policy applies to all existing and new xx4 users from its effective date. If you do not agree with this Privacy Policy, please refrain from using the xx4 platform.
Xx4 only collects information necessary to deliver platform services and meet legal obligations. Details are provided below:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Mobile Number | Account Verification & Login | Yes |
| National ID Card | KYC Verification | Prior to withdrawal |
| Notifications and Communications | No (Optional) | |
| IP Address | Security Monitoring | Automatic |
| Transaction Information | Financial Records & AML Compliance | Automatic |
Xx4 uses the information it collects solely for the purposes listed below — it is never used for anything beyond that.
Marketing Communications: If you no longer wish to receive promotional notifications, you can opt out at any time through our support team. However, important account-related communications will always be sent.
Xx4's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.
xx4 does not use any third-party advertising network cookies. Our cookies are used exclusively for platform functionality and security.
Xx4 uses industry-leading technology to protect your privacy. Our security measures include:
In the event of a data breach, xx4 will notify affected users within 72 hours and take all necessary action.
Never share your password or OTP with anyone — no xx4 employee will ever ask for your password.
Xx4 retains your data only for as long as necessary or legally required. Even after account closure, certain information must be kept for a specified period:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 Years (legal obligation) |
| KYC Documents | 5 Years |
| Support Contact Logs | 3 Years |
| Login & Activity Logs | 1 Year |
| Marketing Preferences | For as long as the account remains active |
After the retention period ends, data is permanently deleted or anonymized in a way that makes it impossible to identify you.
As an xx4 user, you have important rights over your own data. Contact our support team to exercise any of these rights.
You may request to see what information we hold about you. xx4 will provide a full summary within 30 days.
If any of your information is incorrect or incomplete, you may request a correction.
In certain circumstances, you may request that your data be deleted, unless we are required to retain it by law.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
You may request your data in a structured, commonly used format.
You may object to your data being used for marketing purposes, and xx4 is required to honor that request.
Xx4 is a platform intended exclusively for individuals aged 18 and above. xx4 does not knowingly collect data from minors.
Date of birth is verified at registration and re-confirmed during the KYC process. If a user is found to be under 18, their account will be immediately closed and all collected data will be deleted.
A note for parents: If your child has accidentally created an account on xx4, please contact our support team immediately. We will close the account and delete all associated data within 24 hours.
Xx4 may update this Privacy Policy from time to time. How you are notified will depend on the nature of the changes:
Continued use of xx4 after changes have been made will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you will always have the option to close your account.
We recommend checking this page regularly. Previous versions are available upon request through our support team.
If you have any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
Privacy Contact: [email protected]
Response Time: Within 72 hours at most
Language Support: Bengali & English
Data Rights Request: Processed within 30 days
For any complaints, please follow xx4's internal resolution process first. If the matter is not resolved internally, you always have the right to escalate to the relevant legal authority.
Xx4 protects your privacy not just in words, but through every technical measure we take.
Every data transfer between your device and our servers is encrypted with 256-bit SSL. No one can intercept or read your information in transit.
Xx4 only collects information that is genuinely needed to provide its services. No excessive or unnecessary data is requested.
Selling your personal data to advertisers or third parties is strictly prohibited under xx4's policy.
Third-party cybersecurity experts audit xx4's systems every quarter to identify and address vulnerabilities.
You always have the right to access, correct, delete, or port your data. Submit a request at any time through our simple process.
Data is automatically deleted when the defined retention period expires. Outdated and unnecessary information is not kept on our servers.
Answers to the most frequently asked questions about our Privacy Policy.
Your data is completely safe at xx4. Register today with confidence — backed by a transparent Privacy Policy and robust security measures — and enjoy gaming with total peace of mind.